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Try it risk-free for 30 days! Don’t like it? Get a refund.

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World-class Customer Support

Need help? Questions? Concerns? Give us a call! +1 888-683-8705

FREQUENTLY ASKED QUESTIONS

Need help finding an answer to your question? Ask our customer support at support@cleanux.co

What does the Premium Bundle include?

The Cleanux bundle includes 1 Nasal Water Jet, UltraSoft Nose Towel, Maintenance Kit, Travel Case, and Extra Nozzles.

How often can I use CLEANUX ?

You can use CLEANUX as often as you wish! We suggest you use it twice a day, just like brushing your teeth. However, CLEANUX is completely natural and drug-free, and health professionals agree that it’s safe to use as often as needed or wanted.

We recommend that new users use CLEANUX twice a day for the first couple of weeks-once in the morning and again before bed. This will give you a very good idea of the benefits you can enjoy with daily nasal care. Ultimately, you will find your own level of use. It may be three times a day; it may be three times per week; it may be more in the winter or more during heavy pollen seasons.

How long is an irrigation cycle?

CLEANUX irrigation cycle can last from about 10 seconds to a minute, depending on personal anatomy and congestion.

Most cycles last from 20 to 30 seconds. The cycle is complete when the water tank is empty.

What type of water should I use?

Please use ONLY filtered, distilled, or previously boiled water for nasal irrigation using CLEANUX.

Most users prefer to warm their water prior to use. If you do this, do not overheat the water. It should be lukewarm to the touch and not hotter than about 85°– 90°F (29°– 32°C).

Will It hurt?

Actually, you'll hardly feel anything during the irrigation cycle! Best of all, nasal irrigation provides benefit of a clean nose and relief from sinus congestion.

So why not take the CLEANUX Challenge: Use CLEANUX twice a day for two weeks and find out what improved nose-breathing and a clean nose can do for you!

Your satisfaction is unconditionally guaranteed by our 30-Day, Zero-Risk Trial, so you have nothing to lose and everything to gain!

Can more than one person use CLEANUX ?

To avoid the risk of spreading germs from one user to another, the best practice hygienically is for each user to have his or her own device.

How often should I clean the device?

Properly clean the device after use so that viruses and bacteria from your nose are not transferred to the device and the germs are not given the opportunity to colonize and be reintroduced into the nose upon subsequent use.

If you use the device daily and rinse it thoroughly before and after use, the risk is quite small. If the device is properly cleaned after use, the risk can be eliminated completely.

After each use, rinse the water tank thoroughly with warm water to remove any residual saline and allow to air dry. (Soap and water may also be used periodically for cleaning.) It is beneficial to frequently rinse the unit after use by running through a full reservoir of pure warm water until there is no more water in the reservoir and none is being ejected from the tip.

Once the water has all gone, continue to allow the unit to run for about 5 seconds to push out any residual moisture. Be sure to wipe down the unit regularly to remove any saline solution that may have spilled on the exterior to minimize accumulation of salt deposits.

Can CLEANUX work with saline solution?

CLEANUX can be used with a saline solution, but ONLY filtered, distilled, or previously boiled water should be used with or without packets. Please follow all usage directions mentioned in our user manual, any water other than mentioned above is not considered to be properly filtered and can cause infections.

Is CLEANUX travel-friendly?

Neither the Transportation Security Administration (TSA) nor the airlines impose limitations on traveling with CLEANUX. It can be packed in your carry-on or checked baggage.

The situation with Salt Packages is a little different. According to the TSA website, passengers may bring up to a quart-sized bag of liquids in a carry-on. The individual items must be in small containers that are each 3.4 ounces or less. According to TSA, "Placing these items in a small bag and separating them from your carry-on baggage facilitates the screening process. Pack items that are in containers larger than 3.4 ounces or 100 milliliters in checked baggage."

The good news is that each CLEANUX Salt Package contains 0.13 oz of saline concentrate, so you can carry on as many Packages as can be placed in a quart-sized Ziploc bag (it's a lot!).

Need help? Questions? Concerns?

Please do not hesitate to email us at support@cleanux.co

or give us a call at +1 888-683-8705